After having an accident on 10 January, it took Telesure 2 weeks to approve the claim and appoint a panel beater (not one of my choice). Mfundo was appointed as repair consultant for this claim. I contacted the panel beaters and was advised that parts will only be available in 28 days. I was not ...
Ryan Kisten efficiency in the processing of my claim was impressive. He went the extra mile with regards to the claim until it was paid. His efficiency & professionalism was splendid & a pleasure to deal with. ...
I cancelled my insurance cover with FFW on the 28 January 2013. I sent the cancellation letter to the email address given to me by their retention agent, this email was just read and i did not receive a response. Today i get a debit notification for them. So i call their call centre, they make me ...
I recently obtained a cheaper quote at another insurer. I called first for women to cancel my insurance, and the lady in the retention department did not even try to retain me. I cancelled my policy, and noticed this morning that yet another premium was deducted. I think this is very unprofessional ...
The service we got on arrival was Friendly and welcoming. All questions was answered in a professional manner. We were offered refreshments as well. Its was a pleasure visiting the branch. Kind Regards Bonita Van Schalkwyk ...
He was very helful and friendly, tried to find an alternative for me but couldnt. ...