Excellent service from Reinhardt Collins! After lots of calls with the other consultants at this company, he really knows how to deal with customers. I received my phone back from repairs after waiting almost 2months, the phone was still not fixed. He did communicate with me to inform about the ...
My IPhone 4 was smashed in an accident. I went to the MTN store that I bought and signed up for insurance in Sandton City, only to be given a pink pen by a rude sales assistant and told to call the Finrite Insurers number on the pen for my insurance claim. I called the number on the pen, put on ...
I have had insurance with Finrite for 2 years. For these 2 years I have paid the premium for a 32GB phone. In October 2012 the phone was replaced by Finrite with a 32GB phone. Unfortunately someone in the call centre updated the system that I had a 16GB phone. For two months I was charged a lower ...
I took my for repair in December and I got it back but still had the same problem and I call the call centre to inform them about the problem as I was not able to take it back then as I was going away. I only manege to take the phone first week of Jan. Am not a happy because since then I don't have ...
I have sent a claim through for a cellphone in November and it was declined at the beginning of January. I sent through a motivation letter and got told it would remain declined because the "manager decided" so, I then asked for this manager to query this, his name is Donovan, I have ...
What a great service i got from Amier Bartiss for the wonderful service and making sure i get a smile on my face. I wish all Call Centre Agents are this nice and efficient. Thank you Amier. ...