The customer service from Ethekwini Municipality service centers is shocking. I even wrote a letter to management expressing my dissatisfaction but all that was a waste of my time. All started when asked for my services to be linked into one account. was told can never happen, opened a new acct and ...
13th April 2013 - they shut off water supply @ 5am due to a burst pipe in my area[Duffs Road Township] the issue is only resolved at 8pm! - Whole day without water. Yesterday evening[15th April 2013] they shut of fthe water again at 7pm am stilll waiting for water supply to be turned back on [16th ...
I'm a paying client to this municipality for my lights and water! I used to receive bills every month to let me know how much to pay and so I would, now this people Can't send me one letter, I have to keep emailing and requesting one with my money! I paid for the light and water out of an ...
Hi we live in Sea Cow Lake, Durban. We have power failures weekly due to cable and illegal connections. We call the electricity department and get told that they will come and remove the illegal connections. Usually the next morning a technician comes out and switches on the power. The next night ...
My brother has not been living in his residence for quite some time and has had tenants living there. They brought his bill to a huge amount and nw the electricity and water has been cut off, He has made arrangements previously but the tenants never kept to it, Nw he has evicted them and he is ...
On 02/04/2013 I called in at eThekwini Municipality as we had no electricity from early hours of the morning. I had spoken to Vuyo stating that my neighbours had called earlier in the day requesting this to be sorted, I then enquired as to when will the engineers be coming to fix the electricity. ...