There is a water pipe burst in the Newlands West, Resthill area, at my house and my neighbours house since the 07th March 2013 (Thursday) morning. Upon numerous calls to the call centre, no-one has resolved the issue and it is almost 48 hours since this has happened. The call centre has not been ...
A tree fell in my road on the 26 Feb. Emergency services has cut down the tree into smaller pieces and moved the branches and stumps to the side walk of the road in front of my driveway. I was told that the municipality will send somebody on the Monday the 27th to remove the branches and stumps. I ...
Went to connect electricity in my name. Entered Florence Mkhize building at 11h45, had completed everything and was out the building by 12h30. Very helpful service from a lovely lady from Counter 9. 15h30 that same day, Ethekwini came to reconnect the electricity. Excellent service by Sibusiso ...
I have over the last few months been in 'battle' mode with Ethekwini Municipality - the staff in particular. If you have half an hour to waste twiddling your thumbs trying the Call Centre and they don't disconnect you while waiting or in the middle of dealing with a query tell you 'Hold on' then ...
Numerous account enquiries have been left unanswered. We have done everything possible to cut our bill down but every month it is increasing and for fear of being cut off we are burying ourselves financially by making the payment. Other houses in our area, neighbours have not been billed as high as ...
I had a query on my electricity bill and went to the Ethekweni branch in Phoenix for assistance. I went at 8:00 am and the worst thing to see in morning is a person's face that looked as if they have been eating a lemon. The consultant didn't even greet us, she had this look on her face as if she ...