I needed help with my garage door motor when I searched the internet there was only a form to fill in which I thought would be never answered. I barely hit the enter button when I received a phone call from Dawid, he helped me straight away, I had another problem about 10 minutes later I phoned the ...
Just want to let you know while there is so many complaints for the lack of the service and customer support industry in this country, Randall Spruit from ET Systems should be awarded a medal. He went the extra mile to help me try and sort out my garage motor by phoning me 8 at night when it was ...
I rent a home with a DC Blue Garage door. The system was beeping and flashing and motor would not run. After looking for Technical support on the Web I came across ET Systems. I filled in the online Query Form and thought that perhaps I would get a call in a day or two, with the state of SA's ...
I submitted a call to their website and this person phones me. He gets me to open the box on the gate motor. He asks me to get a multimeter and to test the leads. When I cant get the results he then says that the beams are faulty and I must come and buy two new ones and replace them. Strange that ...
I have recent bought a new house that came fitted with a product from E.T. Systems. For security reasons I wanted to have a change made to the setup of the product and asked for assistance on the company web site. Within minutes I received a call from Randall Spruit offering assistance on the ...
While repairing an ET Sliding Gate, I came across a technical problem that I was unable to resolve via the Installation Manual that I had previously downloaded from their web site. I reported the issue and requested help via the ET website on a Sunday afternoon. First thing Monday I received was ...