I made a deposit for a 6month lay by on a couch in beginning Jan 2013.I was told the couch will only be made after I paid off the full amount in June. I was planning to move in 2014 so they said they will assist me by storing the furniture. There were no contracts in place. The only document was a ...
I did lay-bye for the couches with Essops furniture from October 2012 when I finished paying the account on march 2013. They told me stock is no longer available, someone from Marlboro branch sold the couches. How because I believe system should show that item is sold out. I told them I want my ...
I bought Dinning suit and Bedroom suit from these people last year. My Dinning chair were damaged i told them, they collected them to be fixed and come back worse than before. I told them i want my chairs to be replaced they told me that their factory is closed they will replaced them in January ...
We bought an 8 piece dining room suite from Essop's Furnishers on the 29/09/12.2 months later the leg of the one chair was loose and there was a crack running from the top to bottom of the leg. When my husband phoned Farhad, the salesperson, he told him to take it in in mid-Jan as the factories ...
I purchased a dining room suite on the 20th of nov 2012. A table and 8 chairs, 6 of them in a certain leather and the 2 head chairs in another - nothing complicated. i paid for the suite in FULL at the time of purchase. upon delivery on 21 dec, 1 of the 6 chairs was damaged & the 2 head chairs ...
Terrible Terrible after sales service. I filed a complaint 6 months ago. Nothing has been done. I was to continously about a truck coming to fetch the goods that needs repairs. Latest lie: "A truck will fetch the broken furniture once we open for business in January". It's now the 11th of ...