I received an SMS from Edgards that I can upgrade to a top up contract, and I need to reply YES or NO, on the SMS. I did reply YES, but did not receive any other info from them. The morning of the 16th of July, my BIS did not work. I phoned MTN, and they said that my phone was changed from PrePaid ...
I contacted the call centre to inform them that the debt collections company was harrassing me and requested to check if my investigation is still underway. The debt collections call centre manager was screeming at me on the phone and Khosi was so efficient in her sevice, that I was calm and felt ...
On 07/06/2013 I found that my account was changed from a 6 months account to a 12 month plan without my knowledge I contacted the call centre and advised the consultant Bongani that on 15.04.2013 a purchase was made at a merchant and that it was billed to my account on a 12 month plan and that I ...
I receive unwanted marketing material from this company at my cell phone about my account though i never gave them permission to SMS me and though i am registerd not to receive any marketing. I want to be removed from ALL Edgars marketing. ...
I went to the Fourways branch of Edgars on 16 July 2013 as my account had been frozen without notice. No postal notification of the FICA requirements had been sent to me. I got the necessary documentation from my bank, and went to Edgars in Fourways Mall. A lady at customer service with the name of ...
I have just had THE worst experience at the above store! I go to Edgars in a happy mood, with a gift I had received from a friend in hand (A Nine-Co Wallet) with the intentions of being 5 minutes to do an exchange as its not the colour I was wanting. Only to stand in a Que for 40 MINUTES, then to ...