Hi I have been trying for the past 3 hours to get through to the Remittance Dept and there is just no answer the phones just rings. I need someone to advise how my overpayment I made on 1/10/2013. I swiped and the cashier advised that the transaction failed, but my bank account was debited twice. I ...
I wrote a complaint report and got a response 20 August 2013 stating that I will be contacted by the store manager, guess what... No one seems to care! Here is a reference number 2008130294/GO and here is a link to the last report https:///edgars/complaints/no-feedback-no-service-1170016 If its not ...
I opened an account last month at Edgars, Greenstone. I bought R200 shoes and a few days after, I paid it in full, thus my Account balance should be R0. I received my Statement and I have been charged for several thing I wasn't aware I would be paying and mostly stuff I did not ask for at all. This ...
After 28 years as a loyal paying customer of Edgars, I've been advised that my account will be closed on 31 January 2014, due to the sale of the Edgars credit book to ABSA. Further, as a result of insufficient information on my account they were unable to sell my account to ABSA. I have ...
Following my previous complaint, the late payment fees are still not reversed on my account. Also, I get calls to pay my account, R1450 (I've paid R1000) but only owes R3300. How can the payment due to be calculated on the purchases, even if it was returned? Shouldn't payment due be calculated on ...
Good day kindly assist as I always receive poor and pathetic service from Edgars westgate for 3 weeks in a row I consulted with the branch reagrding a edgars club card and I stood in a long line and waited to consult with a person all they ever advise me is they are awaiting stationary and this is ...