I am appalled by the service recieved by Customer Care!! I queried my mother's Jet account with Angel at Edcon about 2weeks ago and to date have I not been given a suitable outcome. Since last year we have been in and out the Blue Route Mall Jet store to find out why the my mother is paying and ...
A couple of months ago while shopping at Edgars, we got notified that we must submit our ID and proof of residence to an Edgars office for Rica because ABSA took over the account??? - could not be explained -- We live in the country and the next time we paid a visit to an Edgars branch, we ...
So I have been a paying customer at Edgars, now Edcon, for over 15 years. I have run into financial difficulty over the last three months, being unemployed etc. BUT STILL MANAGED TO PAY AT LEAST A R1000 on an installment varying between R1200 and R1400. I received a call from the collection centre ...
I phoned the customer care line this morning at around 10h20 to enquire about about my phone that was taken in for repairs. After for what seemed like a lifetime (10h40) someone answered my call (identified himself as SK). I explained to him what I was phoning about and he asked me for my account ...
I refer to my complaint placed on hello Peter on 12/03/2013, regarding my cellphone purchase on 20/12/2012. Yet again, still no satisfaction. Edgars replied to the complaint on 13/03/2013 but yet again it seems I have to follow up again, cos no solution or credit were given for my inconvenience. As ...
This is the second report I am writing on hellopeter to Edgards and Edcon I am sick and tired of this company. How long must I request them to update my credit profile as I don't owe them anything, anymore. My account is paid up and closed for that matter, but up until today my credit profile ...