In Feb 2013 i decreased my CR limit as I was consolidating my debt and did not need any more then the amount requested. My financial situation got a lot better by May and in June I called the customer service helpline to increase the limit. My limit was increased and i went and bought a few ...
I pay my instalments through Internet banking and I received two calls from Edcon asking for payment on my Edgars account and I told them I paid it. Second day I receive another call from Cadams at Edcon asking for the proof of payment "like I would that I paid even when I have not paid". ...
I was retrenched from work in 2012... with a R100 installment i requested, not knowing how long it would be till earned an income again, that Edcon allows me to pay a reduced amount. They graciously lowered it to R10 per month. I've been employed for the past year, since then I haven't used my ...
On 19 August 2013 i went to the shop to simply buy a cellphone since my old one broke. i ended up spending about 3-4 hours in the shop due to the staff incopitance. They are rude and dont know how to talk to customers. i wanted to use my edgars account but ended up being treated like a criminal who ...
Within 5 different occasions my fiance and I went to the store to figure out if the account is approved with no luck it was not and there was a guy by the name James who was going extra mile by calling Head Office speaking to his Superiors doing what ever it takes to help us opening the account ...
On the 13th of August I lodged a faulty product complaint. Ref: 1994860/20130813/S.G.N On the 16 / 08/2013 a Wesley Roro sent 2 e mail's one asking in which store I purchased my item and second e mail requesting my contact details with a new reference number, 1608130316/GO. I sent him the reply ...