The eBucks Travel Desk showed exemplary performance after one of their employees misquoted me on a short break to Walkersons. Idali showed great customer service, managing to arrange the holiday despite the tense circumstances and the grossly misquoted costs. Thank you for great service recovery ...
I tried to apply online for an Ebucks account, and the form did not allow me to proceed to the next stage. I then called the call centre and the person who answered informed me that I should go into the branch to register for an account, this option does not suit me and if Ebucks does not support ...
The supposed up to 40% discount via ebucks for FNB is a complete ripoff. Finally got myself onto 30% discount level, tried booking a flight via ebucks for Emirates and the ticket price is R21k!!! after discount R15K. Went onto Emirates and booked flights exact same dates and time for R8.5K. False ...
Hello Peter, I never thought one day I would complain about FNB as they have always provided good service to me. At the beginning of April 2013 I used their eBucks Travel service to book a car hire (with Avis), my ref was 29387957ZA4, I paid in advance. I took the car at CT Avis on 05 April & I ...
Good day, With all the promoting done by FNB with regards to the great deals you get using their Ebucks rewards, one would assume that you get a good deal. Unfortunately this seems to be one of those 'too good to be true' situations. When trying to book a Kulula flight and I select that I am NOT an ...