I have a Discovery Vitality Membership, but recent cancelled my medical aid and requested Vitality through Discovery Life to link my Vitality benefit to my Discovery Life Cover in order for me and my family to use the gym network of Virgin Active. After numerous calls by myself, wife and Virgin ...
I have been a member of Vitality over 10 years. Last year since September I was promised that I would be a diamond member from this year. I have written emails 3x to find out why is the upgrade taking so long. Eventually I went to Discovery in Canal Walk and had the agent there phone Vitality (no ...
PNP October spend cash back not all paid back in early Dec. Queried in Dec, I was told it will be paid back in next pay run. Next pay run, in mid Jan. Oct cash back still paid back. Some of Nov PNP spend and some of Dec cash back also not paid. This is highly irritating. Ref numbers: 3164863951 ...
I have been on Vitality since 2007, and have always had a points carry-over from the previous year. This year I noticed no points carrying over, and sent an email to Vitality. I received a response with all sorts of blurb about how the carry-over had been discontinued (how on earth can you make ...
I have been a Vitality member for 5 1/2 years. I reached Gold status and currently have about 58k points. Almost 12k of those logged against actual workouts. I mistakenly thought the vitality device qualified for the requirements to keep my Gym membership up to date. The Gym membership is the only ...
I feel that discovery car did not attempt to offer me the best deal, given that they have confirmed that i do not owe them anything and i am in good financial standing with them. Given that they have continued to be adamant in their terms and conditions and not shown any flexibility in interest ...