I pay my premiums annually for my policy that I hold with you, this is the third time now that you have gone and debited a monthly premium from my account and I now have to wait in queues to get this resolved. do you REALLY think i have time for this sort of thing? why are you debiting my account ...
Took out a policy (Health Plan Protector) with a monthly premium of R278 sometime in February so they deducted premiums for March & April. Sent an email a few days ago instructing them to cancel this policy and asked when can I expect my refund. Someone comes back to me and tells me ...
I was interested in changing my life cover to Discovery since my medical aid is with them already. I sent an email enquiring and only got a response much later and it was one of the broker companies they work if. After back and forth I decided I needed the life cover. Met with Anthony Cohen the ...
I raised the complaint with Discovery on the 05 March 2013 through Hello Peter. I was promised an urgent response by Precious Mann but it been two weeks since she said they investigating and I would be contacted within two days. I am so disappointed because two days has turn to twelf days and still ...
I have a discovery health policy which pays back 40% of the contribution after 5 yrs. In 2008 I then join my husband medical aid as a dependent but still contibuting to my discovery health policy as the deductions are coming off from my bank account. In 2011 I was admitted at hospital and I ...
In December I contacted discovery for a life plan as I was a diamond member and read that there is a special offer. A day later shaheed and I scheduled a meeting. I could not attend this meeting due to an emergency that had taken place at work. I then communicated this to shaheed. My wife at the ...