I have repeatedly told Discovery not to contact me with marketting calls, and yet again today I was called by Vitality Mobile trying to sell me something. Each time I am told my details are removed, after some excuse, and then you contact me again. I'd like this escalated, as it seems you don't get ...
I have called and emailed Discovery a countless number of times, over a claim that was initially logged a year ago. I have been taken from pillar to post and have incurred expenses as they advised me to register a trust then open a trust account, all this costs money... I am truly fed up, I have ...
I would just like to say thank you to the Discovery Life Claims team as they provided me with excellent customer service during my time when claiming for a life policy. This team is highly efficient and the call center agents are very polite and professional. Thank you to Kelvin, Christine and ...
After logging an enquiry via their website relating to a dispute, I received a call from an agent during which he would listen to an earlier phone call of mine to verify and confirm what said. This was approximately 10 days ago and still NO feedback has been received. Discovery Life, Invest as Well ...
I have logged a call to Discovery Life about two weeks ago for a local agent in Pretoria to contact me or come and see me, as I want to discuss some changes to my current policy. To date no one phoned me or reply back to me after I have followed it up. ...
In January'13 I received a call from discovery Life, they wanted to send a consultant out to meet me. I met with the consultant, Sandy Combrinck, on Friday, 08 February'13. Sandy explained certain aspects of the policy to me, such as, while having the policy, if I suffer from a dread disease then I ...