My son needs braces. I am currently on classic priority plan. I am on above threshold. I received an email from discovery which states on dental appliances and orthodontics my son has used R662, 50 and currently available R 11950 . The internet and email I received states when you are above ...
My son was born 3 weeks ago. I paid the doctor for the birth before hand because there was a 10% discount for paying the account before hand. This amounted to R 9, 495.00 for the birth (of which I have paid R9000). The claim was sent off to Discovery by the doctor after the birth. Discovery only ...
Id like to make a special mention of Lwandiso Bobelo. I called the discovery health call center to get their banking details for payment as I missed my debit order due to unforeseen circumstances. I called the call center to get the banking details to make payment. Lwandiso answered, and from the ...
I have been seeing my oncologist at Donald Gordon since Sep 2011 and still your claims department is processing medical procedures requested by him as regular claims from my medical saving. I have 3 cases this year - Claim ref: 34cdWJ / 3A8uO9 / 3BDs3x. Incidentally they were submitted by Lancet ...
Good day. I would like Discovery Health to know that I received Excellent Customer Service from Shanaaz at Isoleso. Yes, I am on Keycare due to my employment status however Shanaaz made me feel like the Most Important Client she has ever provided an Excellent Customer Service too. I recently had ...
Still awaiting for feedback from Sharmen/Brad from their client services team. its been over 5 weeks since I lodge my initial complaint with DH, was promised feedback numerous times but now Discovery does not to take ownership of a claim that their consultant confirmed will be paid from my ...