I went to mt edgcombe to be admitted to hospital for nephrotic syndrome.however upon calling medical aid for authorisation I was denied admission due to no authorisation.the lady @ admissions called through to discovery were I asked to speak to a manager and a guy by the name of kumaren came on the ...
On the 10th of October I had a Car Accident (some guys tried to rob / hi-jack a woman whose car was stuck on the N14 South in broad daylight). The guy behind me decided to ignore both my emergency lights and my break-lights and drove into me. The car was totalled and I ended up with a concussion ...
I have ended my membership with Discovery Medical Aid, I phone the call centre once regarding this issue and each time the inform me that it takes 3 months now it is 4 months. After all it is my monies and I appreciated the fact that there might be extra claims. If I signed an agreement with a ...
If the doctor requires a scope while you are in surgery Discovery refuse to pay under the hospital benefit (although my option allows for 200% benefit). If the same procedure is done in the practitioners room they are willing to pay the full amount out of hospital benefit, how ridicilous. Always ...
After numerous calls and repeating my story to a few members of staff I eventually had a very efficient Sipho on the line. The call cut out after 10 minutes and while wondering what now and where to start all over again Sipho kindly called me back. I was astounded and very grateful for her ...
I am writing this letter in an attempt to get this situation sorted out because it has been going on for some time now. I am a valued client for Discovery for the past years and I have never experienced any problems until this. I went to see the doctor, and to my surprise the doctor sent the bill ...