I was diagnosed with NON-CDL PMB ICD10 I82.8 on 08/10. I paid cash because savings are depleted. I contacted Discovery to ask them what I must do for NON-CDL PMB. They send application form. The doctor completed it and clearly wrote that I had "deep vein thrombosis" in the leg. I ...
I went to see the dr on 8/11/13. Was informed I need to have an operation on the 25/11/13. Phoned the Call Centre for auth code on 11/11/13. Been informed it needs to be referred to PMA dept. (I am new member from 1/5/13 without any waiting period). Phoned them 2 days later. They sent the form to ...
I have had enough with your PATHETIC SERVICE!!! My newborn son was admitted to Neonatal ICU at Sandton Medi Clinic on the 4th July 2013. Your consultant called me and explained that all the hospital bills would be covered. The doctors rooms submitted the account, and you needed an amended account. ...
I pay over R3200 a month to Discovery Health. I am on the Classic Comprehensive package. I had a procedure done IN hospital, and they will not pay the full amount of the anaesthesiologist. There is an outstanding amount of R456.30 which they refuse to pay. On the invoice from the anaesthesiologist ...
We have a problem with the additional documents that Discovery Health is requesting. In the original Keycare income verification forms, 2.1 states "Last 3 months bank statements and if you are employed, send your last 3 months payslips, OR most recent tax years IRP5 certificate." My ...
I am so frustrated at the level of service. I resigned from my previous company in August, and wanted to be reinstated at Discovery from September to ensure continued service. Prior to leaving my existing company I had to pay R1600 to make up for medical aid savings I had used, this was paid. On ...