I received a letter from net care 1002377541; PR 5805988 dated back Sept 09 2012, apparently discovery declined my babies new natal admission when she was born in September 2012 on a brand new medical aid plan! (penelope spoke to aneshka on 3 oct 2012 2589806616 loaded) I then call several times ...
I still haven't received my medical aid card after it was promised to be delivered to my home address. Originally it was sent to the Financial Advisors although I don't know who made that arrangement... Nonetheless it was supposed to be delievered to my home address after we sorted that mishap. But ...
On 28 November Discovery Medical placed Branding Flags on the N1, this is irresponsible and adds to traffic disruptions. I do not believe is legal either as persons are not allowed to stop on National Roads. Pedestrians are also not allowed on National Roads. ...
Charging my MSA for pre-approved benefits, and taking over a month to re-imburse my MSA. Even as of yesterday, nothing has been done. ...
I recently made a career change and instead of changing my medical aid cover to my private capacity, my previous employer simply cancelled my medical aid. In a panic I contact the Discovery help line and my call was answered by a friendly lady, Vicky. She didn't't have access to my account details ...
I am sick and tired of discovery failing to post my statements, sick and tired of listening to the lame excuses, sick and tired of paying good money for poor service, they are useless. ...