Good day A professor in Pretoria made a mess of my oesophagus and now I cannot swallow. Was in Donald Gordon for 2 months. High Care because I was weighing 24 kg. The Donald Gordon discharged me and I have been on tube feeding since 4 September 2013 to pick up weight. The dietician and doctors ...
I had a family emergency on on the wee hours of he 02nd of December, Its a very diffficult time for us as a family but wiould like to applaud a sent Disovery worker called Paul who has been checking on us and giving us words of encouragement, I am humbled by this guys gestures, Theres is not much i ...
I had to get authorisation for an examination of the BOTH eyes, under anaesthetic for my daughter. I called in and got an authorisation number. I was quoted R3, 918.00 by the Dr and asked for a pre-assessment to be done, initially they could not do it because the authorisation was captured for 1 ...
I called in to the call centre to cancel my domestic workers medical aid as she is no longer in my employment and was assisted by Ritesh and my issue was sorted out in 13 minutes. He was friendly and efficient I reckon that the people who deal with Discovery's e-mails should be trained/educated by ...
On the 31st of july my child went to hospital for a dental procedure. I went thru the trouble to get authorisation nrs etc. I had to make a co-payment when I got there. Then I was told everything else is fine from the medical aids side. Then comes September and I get a bill from the dentist, ...
We accidently made an error on our application with Discovery Health. We acknoledged the mistake and admitted that it was not deliberate and asked for a penalty. The medical aid was in my husbands name as he was the main appplicant. I his wife filled out the form with the help of 2 other people in ...