I recently joined Discovery Health. I was informed I wont have general day to day cover (doctors and so on) for the first three months as I did not have continuous cover with a previous medical aid. After proving to them that in fact I have had continuous cover for around 15 years prior, I was ...
I'd just like to thank a man by the name of Julian who works for the Discovery claims call center. He was extremely efficient, helpful and managed to sort out my issue quickly and efficiently! Well done Julian you have put my faith back in Discovery you should be a example for all to follow. ...
I first contacted Disovery interesd in taking over the medical aid and paying it from my bank account. But no one bothered getting back to me with the info until I decided to cancel and apply for another medical aid. Now I am told I can only get back the MSA refund after 5 months becauser they are ...
A DO (med aid vitality) on wife's account had been missed - Oct. I sent EFT payment through as soon as I became aware 11Nov13. Proof of payment sent and account suspension lifted on the 18Nov13.Discoveries bank double debit ordered - Nov - which was returned. The beneficiary of EFT is already ...
Thanks so much for Danita for her great help she sorted my problem out quick very happy. ...
I recently resigned. The company i was working for used to pay 2/3 of my medical. When i resigned end october 2013 they deducted 2 months medical aid from my salary, 1 for october and 1 for end november. Now on the 4th December i had another debit order of R1976.00, which was only supposed to go of ...