After leaving the medical aid, an amount of R1500 was owed due to some special calculations on my savings account after leaving the scheme within a 12month period. The communication attempts were as follows: 1 phone call on 11 July 2013 to my cell phone which went to voicemail. Allegedly an sms on ...
After going through practice after practice on the discovery healthcare database (most dentist had moved - out of date info) and eventually finding a dentist which doesn't require up-front money for a simple diagnosis and reference to a dental specialist to do a wisdom tooth extraction. I got sent ...
Me and my wife was members of Discovery Health since 2009. We went to a dentist in Zeerust in November 2013. When we went back for our second visit the lady at the dentist informed us that our medical aid did not pay for the previous visit. I phoned Discovery and they informed me that my membership ...
I have been contacting Discovery Medical Aid since September to change my Medical Aid to my personal capacity. I was asked to submit supporting documentation which I did. I followed up this week, only to find that I have not been covered for the past two months but if I would need to pay for the ...
In September I missed my discovery debit and I was informed within 24Hours that my cover has been suspended. I proceeded to call Discovery Health and instructed them to double debit me in the following month - Oct, which they did. On the 29th of October, 4 days after the double debit I was ...
My son was born 7 weeks premature. He was admitted to NICU for almost a month because of birth weight and respiratory distress. He required ventilation and supplemental oxygen for a period of 14 days. His paediatrician informed me he is high risk for severe RSV disease because he was premature baby ...