On 28 November I filled in a change of bank details form. 7 days later on 13 December a refund was paid into the old account and immediately rejected by the bank as the account was closed. So Discovery had the money back immediately. I phoned Discovery on 13 December and was told they needed my ID ...
My previous report concerns. Registrar of Medical Aids ordered Discovery to refund me on a PNB claim. In August 2013. Cut a long story short, they paid it over to Medi Clinic who could not refund me, M C paid it back to them, spoke to Wendy Busey on Friday20/12, said the payment was released on ...
2013/Dec/23 at 19:04. Called in with a query reporting that my claim submission was incorrectly processed. The call centre supervisor (Bradley / Brandon?) instead referred to my claim as manipulated and insinuated that I was trying to the scheme. I do not take this lightly as this is defamation of ...
We have a querry, requested a response on last week friday, a lady phones today leaves a message call 0860998877 but for peet sake this is where your stress starts, after alll the 1, 3, 9, 7, 6, 5 and back to 1 you still havent spoken to anybody, why cant you just have a zero, get to switchboard ...
Ek wag nou al 2 maande vir 'n antwoord vanaf Discovery vir my Quick Sets en Reservoirs wat vanuit 'n ander voordeel betaal moet word soos wat die geval in 2012 was maar ek bly inskakel en mense sal my terug skakel - dit gebeur net nie. Dan skryf ek briewe en kry 'n half gebakte antwoord terug en as ...
As a Discovery Key-Care client for almost ten years, Discovery recently forced me to use Optipharm as a Chronic Medication Supplier. However, in a matter of six months, Optipharm has only managed to get me my medication ONCE!!! Every single time it takes me two weeks of MY precious time to contact ...