I received a call from Discovery last week to inform me that they are going to cancel my membership due to information that goes back to 2003, which was not included on my application form my memebership will be cancelled as from the date i joined. i did inform Discovery to refund my premiums paid ...
So after using my hard earned holiday money to cover medical expenses I try to claim it back from Discovery of whom I have been a member for 13 years. After I had to follow up several times as to the progress of my claim I finally receive confirmation that my money was paid out into my Standard ...
Since 14h00 today I have received EVERY 10 minutes the same sms spam advert from Discovery regarding a special optometry offer. I have phoned your customer services department, but the reply was that they cannot stop a specific ad and offered to discontinue ALL sms notifications. I responded that I ...
I HAVE SENT OVER 25EMAILS TO DATE ON A LANCET CLAIM, I SPOKE TO THE BRANCH MANAGER WHO TOLD ME THAT I HAD THE INCORRECT PRACTISE NO ON MY CLAIM, WHEN I CONTACT THE PLACE WHERE MY CHOSEN DOCTORS FOR 2012 WORK AND CHECK WITH THEM THE CORRECT PRACTISE NO WAS USED, SHE FURTHERMORE CALLED YOU AND TOLD U ...
I recently went to my Opt for my new specticals and the claim was processed by my medical aid (Discovery) The problem is that they have sent me 30 sms's to tell me that the complete deduction will be from my savings account. ONE SMS WILL BE OK!!! After I have phoned Discovery (x2) the problem still ...
My husband was diagnosed in 2008 with cancer and i have had problems with discovery paying his medical bills out of the correct benefits almost from day one. My husband recently went to his oncologist for his annual check up and guess what? once again my mba was used to pay for the blood tests ...