I was advised, by who I thought was a caring individual from Discovery, to move my Hospital Plan for my family to a Key Care Plan as its "like the hospital plan but just has a network of hospitals you can go to" and that little bit cheaper. In December when my husband tried to get me into ...
I am trying to correct my physical address on my tax certificate for the whole day now. I phoned in and was helped by 4 people who still can not get it right. This is very bad. I was told by one agent to send a mail to [Email Removed] and ask for help. i am still waiting for somebody to phone me. ...
My company recommended discovery and I joined two months ago. I was very excited to be joining such a reputable medical aid. I have just received a phone call from Discovery saying that they are terminating my medical aid effective on 15 May 2013 as I "" on my contract. This supposable is ...
I called the Discovery call centre with multiple queries and i spoke to Megan in the call centre. She was beyond helpful. we were on the phone for /- a half an hour and she answered all my questions, gave me advice and helped whilst adding a personal touch. I have never called a call centre and ...
I have been covered with discovery since 2010. Recently I changed jobs and my cover lapsed due to non payment. Before it lapsed I found out I was pregnant and made payment on my cover but weeks after that the money was put back into my account and no one from discovery bothered to call me and tell ...
I was admitted to Denmar psychiatric hospital. I was diagnosed with Bipolar 1, suffering from severe depression as well as suicidal thoughts. My psychiatricts as well as psychologist suggests at least two more weeks of treatment. Both Doctors has written letters of motivation, last week to no ...