I emailed Discovery twice requesting a letter confirming I am no longer a member three weeks ago with no response. I then took the time to call in via the call center of which i had to wait for over 10 mins to get someone to answer and when i did get an answer i was told to go to a different ...
They said my premiums are paid in arrears and will not pay out. Discovery is a bad joke I was stupid to waste my money with a company like this. Paid thousands in premiums. Now I understand why the Ombudsman always has to intervene on thousands of occasions AS IF THE INSURANCE COMPANY DID NOT KNOW ...
Good day I wanted to get preauthorisation for my son's surgey for 7 May. I called 0860998877 and after following the voice prompts, I was put on hold for 45 minutes. As I write this, I still have not been helped. I eventually had to put the phone down as I could not wait another minute. I truly ...
Ref number: 2793638867 I submitted my claim to Discovery on the 05/ 04 /2013. I had made payment to the service provider and Discovery needed to re-imburse me. Discovery what is the reason for the delay? I kept trying to track my claim but it was never reflected. I re-submitted the claim again on ...
Send a claim through with specific instruction to deduct from self payment gap - I DO NOT WANT THE MONEY FROM THE MSA. Hannes responded that it will be done. Low and behold, the moeny was paid to me, the SPG was not touched. Selroy at the Callcentre had a totally different explanation, but said ...
Hello I am appualled by the fact that i am self employed and earning 5000 rands max a month. and Discovery upped my monthly fee from R550 monthly premium to R1137 (without any notice) I sent them my yearly bank statements through my agent (ATFIN) in pe) in December already and they still upped the ...