DISCOVERY had to pay money into my account but I am waiting for two months already. The consultant keeps telling me, they have paid the money into my account and I have to wait three days. After a WEEK, I will phone her and then she will have a look into the matter. Then she will tell me, DISCOVERY ...
It has been 10 working days since I first called Discovery Health to query why my claims were not being paid to me. I have STILL not received any money from them. As I am on maternity leave and not receiving my salary anymore, I was late to pay my monthly membership installments to Discovery as the ...
I recently applied for some PMB benefits (11/06/2013), ref 2887729755, I was advised that it will take 3 Days before a consultant would come back to me, only after I called them on the 19/06/2013 I was advised that there was some issues regarding information they needed, not once though did they ...
Extremely bad Call Centre Agent!! I called Discovery Health this morning at 06:35 to query something, I was on hold for 7 minutes until my call was "answered" by an agent, the agent placed me on hold immediately with no answer, I then waited another 4 minutes until the agent came on the ...
I was admitted to a hospital in Empangeni due to fluid build-up in my stomach and after several tests, and a huge amount of fights with Discovery Health regarding diagnosis and bill payments, was diagnosed with Ovarian cancer. My stomach was opened to check the extent of the cancer and fluid ...
In march the pain from my wisdom teeth became unbearable. I wanted to ensure Discovery would cover the procedure before going for it. I sent emails to them to find out what I had to do, they replied. On the 14th of April I sent an email again as I wasstill unsure about a few things. I then got a ...