I've been trying to switch my bank account for my policy for the past month. Every time I send Discovery the documents they ask for, they revert with more requirements they need to switch the bank account. They cant tell me upfront the full list of requirements needed to switch bank accounts and ...
I travel regularly to Zambia and asked Discovery a month in advance about travel medical insurance which they informed me that I have R5 Million international medical insurance. While I was in Zambia I was busy getting a heart attack and was rushed to the hospital. I was treated the night and ...
My husband survived a Whipple operation in May 2012 for pancreatic cancer. Discovery paid for everything, until the funds ran out in Dec 2012. I was advised to apply for Oncology benefits - this was when my nightmare began. From Dec 2012 up until my husbands death on 22 July 2013 we had only ...
On the 2nd of July I tried to add a dependant/ my wife onto my medical aid with Discovery. I am yet to receive a call or any kind of communication. All it says is application awaiting employer approval. When I added vitality this took less than a day. How can it possibly take this long??? I need ...
I'm looking at other options now because of your despondent to my emails I've been sending to you. I'd rather have lame service than someone who only take my money and doesn't want to communicate with me. I've sent two email already in a space of a week and this is a second week without any ...
4 Jul I cxl my Discovery Health membership. 9 Jul Jacob Malatji confirmed on ref 2921227427 & said mbr debt would contact me to settle my MSA. 11 Jul I followed up as no contact from DH. 12 Jul Petra Pretorius responded saying that I used a different email add to contact DH than what is on ...