I am very dissapointed in Discovery Health. I had bilateral hip replacements on the 22nd of July. I had alot of expenses I had to pay myself because I only have a hospital plan. My Doctor adfvised that I can claim these back because my condtion is deemed a PMB (Prescribed Minimum Benefit). My ...
I cannot begin to explain my frustration with Discovery and how my Authorization and Claim for my Op has been a complete nightmare. I submitted my quote from the Dr, received authorization on the phone, got an authorization number and letter via email. I then went for the op and sent my claim in on ...
On 16 August, I submitted an application to add my Mother onto my Discovery medical plan, after confirming twice with 2 different call centre agents on 2 different days that this was possible. She is recently retired hence her previous medical aid terminates on 31 August 2013.I received no response ...
I urgently need a Bone Density Test. I have funds in my Specialist Benefit to cover this but am told I have to be referred by my GP to a Specialist and only then it will be subject to approval. If I go directly to the GP then Radiologists I will have to pay out of pocket. So it seems payment must ...
I am fuming!!! Seems to me the only way I will get a proper response is to write a bad report where everyone can see! I am FED UP with this medical scheme! Three months ago we joined Discovery for the sole purpose of putting our 2 year old on the scheme so that she will get the best medical support ...
My Son was diagnosed with Acute Otitis Media which are are PMB. We realized this only a while back. I phoned discovery and the gentleman were very keen to assist me. He emailed me the out of hospital form for the Dr to complete. We send the documentation to discovery for approval. When the approval ...