And Discovery responds to my complaint, exactly the way I knew they would... Telling me of window periods that have passed, making it my problem, when these window periods have been missed because of their staff passing the buck over the last few months. Now I have to go through MORE paperwork, ...
I have sent numerous mails to Discovery: [Email Removed] My account has been settled already after asking in every email to contact me back. I then receive a letter in my post box from the ITC. I sent the same trail of emails to them as well - still no feedback. I included Discovery as well in all ...
Discovery paid an amount due to my anaesthetist into a very old Nedbank account which I don't even know where they got the details from. This account is blocked and I cannot access the money. I changed my banking details from FNB to Capitec with them on 01/07/13 and on 04/07/13 they paid the money ...
In 2 January 2013 I gave notice to end my contract, After giving notice I went in to the emergency room, and was told that I have to go in to hospital for a G-Scope. I contacted Discovery from the hospital on 28/01/2013 day before going in for a G-scope (29/01/2013) for authorisation. I was given ...
Good day, I'm getting fed up with every Discovery Broker phoning me to sell more of Discovery's useless products to me. I had a look at my initial application form, and it is clearly indicated that I'm not to be contacted with marketing nonsense. This is clear breach of the protection of private ...
I have queried a claim for 19 July (Da Silva). This amount has contributed towards our Allied professional limit. This claim however is for a child who has been registered on the extender benefit for Autism Spectrum Disorder and according to Discovery: "Claims for the specified allied, ...