It has been 8 working days now since I submitted 2 claims to Discovery. We are in a self-payment gap and these 2 claims will close the gap. It has been so long so we decided to call Discovery and we were told they would escalate the one claim and do not know why it has not been processed yet. The ...
Good day, cant remember the staff's name but my discovery baby voucher expired on the 28.07.2013. according the cpa sice 9.09.10 all voucher s are valid for 3 years. i only recieved mine on 10.08.11 and discovery refuses to assist me with this voucher!!! please contact me as this is unacceptable. ...
I cannot believe the service I got from Discovery after i have been with this company's medical aid for years now, my whole family have Discovery medical Aids including my friends but after the rip off i will make sure i warn everyone against discover medical aid. I was covered on this medical aid ...
I paid my medical aid claims myself since my MSA was depleted. Once I was through my self payment gap I made an appointment with the doctor as I had to cancel it earlier this year. I sent in my account of R1160 and now my MSA still said depleted after they processed it and it still went off my self ...
I regularly order through MedExpress, I try to avoid having to talk to people as I get irritated easily. And that's why I like the system. What I do NOT like is the fact that for every new prescription, one has to call MedExpress, one has to go through the entire "routine" again, I am ...
I have called the call centre on 17/09/2013 and spoken to a lady {Daveshee} and gave her my complain to which she could not assist me with, and she advised me that she will get the correct info and call me back in 10 mins on the 17/09/2013 to date i still did not receive a call or any feed back. is ...