My wife received a referral from our gp to see a specialist. This authorisation and appointment process takes months. I know this as we have been through it. This was an urgent matter and thus we saw an out of network specialist. I called for authorisation and they needed to talk to the GP which ...
I am very unhappy with the way Discovery Health handled my transplant which took place in August 2012. According to Discovery Health they did not receive the PMB form that was needed for the transplant and as per my doctor that did the transplant the form was send to Discovery Health a couple of ...
I posted a complaint about a procedure with typical/normal circumstances shouldn't be a problem with the meds being used, however, I am highly allergic to many meds and the suggestion was to do it in a theatre environment which Discovery state can be done in a specialists practice rooms. If I want ...
I just did a credit report on my name and saw that a default has been listed on my name. The odd thing is this is for a medical aid I had 3 years ago. My last payment on this medical aid was in August 2010. As per the Prescription act of 1969, any debts that are older than 3 years are considered ...
I reached my savings amount and was informed that we are in our selfpayment. After my son's birth and that he was submitted to hospital I started to receive sms's from Service Providers demanding payments immediatly. So I phoned my medical aid only to hear that they did something wrong on my ...
On numerous occasions e-mails have been sent and phone calls have been made in order to downgrade my medical aid plan however there is just no response from discovery. All supporting documents were sent as required and still no e-mail confirmation or a phone call confirming new premiums. The ...