I changed my address details ages ago on Discovery's website however the wrong address appeared on my tax certificate and haven't been receiving their magazines. Found out why today - a very sarcastic call centre individual told me that I hadn't changed my postal address and that they are two ...
Discovery sent me an email last month promising to pay an amount of money into my bank account. To date, they have failed to do so. They are now trying to justify why this should be, and refuse to refund my money. They seem to be doing this across the board. If they have a million members and keep ...
I recently joined Discovery as a spouse dependent from another medical aid and my customer experience has been absolutely awful. Namely: 1. Continuous website problems and errors to complete assessments and access profile 2. Unprofessional consultants responding to queries - not investigating query ...
I have decided to leave discovery, as such i have compelted documents for a withdrawel amount to be deducted on the 22/10/2013, YOU HAVE DOUBLE DEBITED ME... I have been on the phone from 07;30 this mornign to sort this out and its now 08:15 and believe it or not nobady has said anything to help ...
I just received a call from some collections company and they telling me that discovery handed me over for an amount of 2099.24 for contributions not made or overspending whatever that means. First of all I cancelled my membership with them because they were taking too long to add my mom as a ...
I am a member of Discovery Health Medical Aid. In August this year I had a fall and hurt my foot and knee. I went to Olivedale Clinic who carried out x-rays and called in an Orthopaedic surgeon, I had broken four bones in my right foot. The Surgeon suggested I be admitted for further tests but I ...