I logged a query as I made payment with my discovery card, and cancelled with the relevant company. I suspected the company would not refund me, so I submitted the docs to discovery card as the call centre advised they would assist. rugan then came into the picture, and pit me though to a Kit at ...
I rang Discovery Credit Card Department on 011 352 5910 (Option 2) to enquire about the progress of 2 (two) cases of credit card on my account which I reported on the 11th and 15th of June 2013, respectively. I asked the consultant, Thapelo Masiane, to transfer me to his supervisor, Lenny Lemphane ...
Hi, I received a call on last week, promising he would phone me on friday, I don't remember his name, but is is an African gentleman. I said that I want compensation for this low level of service, he promises his heart out that he would get back to me, but no phone call!!! I can't believe we are ...
I recently got married and changed my surname with Discovery Card. I was sent an e-mail confirming my marital status and surname among other things had been changed. In the same e-mail I was asked if I want a replacement card reflecting my 'New' surname. I agreed to receive the replacement card. I ...
So last month I paid my account on the 24th. I paid more than double what I am supposed to, then suddenly I get an sms stating I havent paid. I email them and find out that their statements only close the 24th. Last time I asked it was the 22nd. Now they refuse to reverse the late payment penalty ...
On submission of previous Hello Peter complaint I received an email regarding the outstanding cashbacks from 2011. This email partially cleared up the issue, but not entirely. I then sent all the credit card statements relating this issue to Gisela as proof of the outstanding cashbacks. As per my ...