I had a huge issue regarding interest charged on an EFT inadvertently put through. After numerous arguments and much heated discussion Anthony managed to sort it out for me. I am most impressed by his manner and service and would like to compliment him about the way he handled a very irate customer. ...
I cancelled my credit card with Discovery a year ago, I was told a letter needed to be sent to Discovery to close my account which I sent. I paid my balance in full and got rid of my credit card. A year later Discovery re issued me with a new card which i never accepted delivery of. They called me ...
I was phoned mid July by Discovery Card to notify me my Card needs to get FICA because courier did not pick up FICA docs when delivering the card in January. I asked if I can get FICA done at bank where the account is held and call centre said YES - no deadline, no 'please let us know when you've ...
On Friday (the public holiday) my tyre burst while I was driving on the freeway and I have to compliment everyone involved for the fantastic roadside assistance. WOW!!! Excellent and fast assistance to get us going again PLUS they kept calling to make sure we were OK until the technician arrived. ...
Must compliment Gregory Naidoo of Discovery Card Escalations Department. Great customer service, professional and friendly. A great asset to the institution. Great job, Gregory, for assisting me with my situation from the beginning to the end. Thank you! ...
Discovery - once again you amaze me. No notice, no request for information, nothing. Just suspend the cards of people you would like to FICA. For the 3rd time you would like to FICA me. This is ridiculous ...