I claimed on the 18th February 2013 for Samsung Notebook & the cost was R -3700, at first I was told that they wil get back to me, the the following day I was told that the replacement cost of this notebook is now R6000 so they wont pay for it, I told the lady that I neva claimed for R6000 ...
If I ever had to change insurance and I am not happy with the one I am taking out, I will change back to Dial Direct. They really treated me with respect, efficiency, positive attitude. Great place to be insured. Mzwandile has a great attitude. Well done. ...
Dial Direct has been deducting my account for insurance fees from Feb 2012. I have never provided my account details as I have no business with this company. Pieter Van Der Merwe assisted me last year with a refund, he investigated the deduction and found all evidence that I have no dealings with ...
I called in to cancel my policy and not only did Faizel match and better my benefits, he was also proffesional and friendly through out the call. What a pleasre to deal with someone who cares about the customer. Keep it up!! ...
I received a annual increase letter and phoned the call centre to re evaluate and push for a better premium. The quoted my R130 cheaper per month. Excellent service!! Thank you Dail Direct! ...