Dear Joann, I would like to thank Joanna Goodman the Head of Customer Service - South Africa, Joanna I would like to thank you for the great service as always you deliver to my business, I would like to compliment you for your good service. Trust me if the staff get good training and know how to ...
I had survey instruments imported from Canada 2 months ago. The shipment arrived on 9 June and was couriered through FedEx. After some issues it was decided to pass the clearance over to DHL forwarding. After a lot of aggravation and several emails I received an invoice with the correct amount to ...
On the 24th of July one of the DHL trucks drove into me on the R21. First the driver refused to give me his details then after contacting the traffic department he was very keen to give me his details. I phoned DHL express and they told me that the vehicle does not belong to them as they only have ...
We run a printing company and needed to fly our customers order from India due to the order being very urgent- According our Supplier in India the parcel was collected on 18/7/2013 by DHL. We called DHL on 22/07/2013 and they confirm the parcel has arrived & that they are busy with customs ...
You useless company has not been able to find my house for a delivery. no phone call. nothing. I had to spend nearly an hour trying to phone your pathetic call centre, only to be told you can deliver today. all because YOUR driver was too stupid to find my address which is dead simple to find, and ...
We have compleated the form supplied and faxed it through to dhl as indicated on form. After 11days of not receiving any refunds i contacted Nosicelo Manentsa again in connection with this refund and still havend heard anything yet. Letter faxed on the 4th and mail send on the 15th. No comunication ...