We required an EMERGENCY courier service for a document to be shipped to Norway on Friday, 23 August 2013. We specifically chose DHL as they promised that it would be delivered in Norway on Monday, 26 August 2013. We logged the EMERGENCY call and made payment early Friday morning.By 17:00 the ...
I received the first parcel that was labelled no charge, the second package it had charges and the charges where paid then the third package it had charges but they sent an invoice with the first package tracking number. I payed the charges and sent the proof of payment then days passed nothing ...
I have been waiting almost a WEEK for my teeny weeny, very insignificant, very low cost box to be cleared at Johannesburg Customs. They say have tried to call me and e-mail me to ask me something but I have no records of any phone call or e-mails from DHL this week. I use and happily pay DHL ...
Which other CEO of a large company has the guts to get personally involved with a client's problem and to make his personal cell phone number available? Hennie Heymans you and your team are stars! ...
Just wanted to say thank you to Lesego Zuma and her team for taking swift action on my complaint on non-delivery of my DHL Stormers jersey. They have acted in the most professional manner and they have restored my faith!!! :-) Thanks again for your help ...
I bought a DHL Stormers jersey online 2 days ago. As I went online earlier today to check the delivery status, I found to my amazement that it has changed to "delivered". However, it was nit delivered and I'm still waiting!!! This is unacceptable as I have paid for a product and I have ...