After complaining on here, Che Wrenn and Fuad Amien both contacted me several times and made sure everything is in order. I would like to say thank you for the dedicated service you both provided and the kindness you showed. I do hope your hard work doesn't go unnoticed. Thank you for making it ...
I have been trying to get a claim paid since last year. Have sent multiple faxes and posted the account a couple of times to Deins to no avail. Spoke to Talita who informed me that the claim was still not on there system. To my frustration I explained to her that Bonitas and Our practise have an ...
I have been trying to get an authorization for my 6yr old. The pre-authorization was declined as they claim that scheme rules only allow 5yr olds to extract tooth at the theatre. I subsequently requested those rules and there is no such stipulation it just states young children by the way I ...
Good Day this is the first time i have called Denis and not received the assistance and guidance i have required. If you look at my previous calls, I had no problems. The last time i spoken to Talitha she was amazing. THis guy Mawande, was not giving me what i requested, and even when i asked him ...
My 11 year old daughter fell and a part of her incisor broke off and left her with an awful smile which is tempering with her esteem. An application for a crown was lodged with Denis and to my surprise it was rejected on the basis that the benefit for crowns and bridge treatment is limited to ...
Neil Smith was very patient and helpful with quite a lengthy account. Thank you for your efficient service. Carmen Lesar from Classique Consultants (broker) ...