I ordered 200m2 of tiles and requested that the sales person ensures that the tiles are available. While I was in the shop he phoned the factory and confirmed the stock and promised delivery within a week if I could make the payment in the next 24 hours. I made the payment the same day and send ...
I manage a hospitality sector estate and we recently added 10 additional en-suite bathrooms. For the project CTM Ladysmith granted us a credit facility that we diligently settled every month. Today I called CTM Ladysmith to request a item and was told that I can't be helped because it has a new ...
I bought a shower unit for Builders Warehouse and had one of the doors break. I called TWO Builders Warehouse branches more than a week ago, and I'm still waiting for them to call me. I decided to try your Boksburg branch. When I entered the store, I asked for someone to assist with the shower ...
My sincere thanks to Shaun Cossa for giving me oodles of "Goodwill" on behalf of CTM! Well done, Shaun - please keep it up :) PS The cappuccino and the muffin were beyond excellent :) ...
One of the roller mechanisms on my shower door broke. Yesterday I spent forever going from one store to the next looking for a replacement with no success. When I got home, after 6pm, I googled for the part and CTM popped up. As it was after hours I sent an email to the Contact Us address stating ...
I made the total mistake of visiting your new redruth branch on the 17 August. After choosing a toilet for purchase I handed your salesthief my card in order for him to process my transaction. Whilst he was busy i noticed a higher amount that what i was buying. FIRST PROBLEM! 1 394.75 I corrected ...