On 07/01/2014 a black nail polish broken by one of the customers was spilled on my niece's tackies. I spoke to Patiricia on replacing the tackies as the nail polish had stained the grey coloured from the tackies. We were offered a nail polish remover but it could not be removed. I requested that ...
I went to Clicks Southdale on 18 January 2014. I had been there previously with a prescription. It was a repeat prescription so the prescription was left in the store. The purpose of my visit on 18 January was to collect the next months supply of medication, as per the prescription. Imagine my ...
I put a complaint up in December last year about a disrespectful staff member. I got a call back & apologies was given. Today Thandi the regional manager called to follow up & encouraged me to visit the store again! I'm grateful for the response. Also for the assistance. ...
Dear Clicks I would like to thank you for the time you took on my previous complaint. One thing I can say about click is that they do have time for their customers. I had some problems with clicks branded nappies and did put in a complaint. Clicks did investigate and reimburse me not for the one ...
I had a complaint about incorrect prices being displayed at this branch and I was not happy with the way in which the store manager handled the situation. Fortunately Jonathan took over and contacted me - much better. He gets the concept of customer-centricity. Thank you so much for listening to my ...
Jabulani Mall on Wednesday 15th January 2014.I was there to buy facial products and they had a special of buy 3 and get the cheapest one free. I then took, The Ponds perfect colour complex normal to dry skin facial cream which was valued at R28.95, The Ponds Perfect Colour Complex Facial Toner ...