I bought a property in Tembani and moved in on the 7th of July only to find that the electric meter box has been tampered with as it had zero units but the power was on, Monday the 8th, I went to report the matter at kayelitsha Eskom branch and, on the 19th July my power was switched off for ...
Owning a property for 20 years does NOT ensure your details, i.e. ID number(!) remains the same on your municipal account. Checking my monthly municipal bill after paying a lot less than usual during winter time I noticed it stated we used no electricity for the month. Which is impossible. When I ...
We moved to this house on the 1st of July of which we had been receiving ridiculous water bill we had paid one of R15 000 of which the was tenants leaving the and we thought it was because the where money people but after we moved in it was just me my mother and child and the people refuse to make ...
On 13/08/2013, I reported the lights in our street as faulty (not working at all). After holding on for so long, I finally got through to a call centre agent and was promised that my complaint will be seen to. It has now been 3 weeks and the City of Cape Town electricity department has not come to ...
I sold my property in Rustdal Blackheath in December 2012. In order for registration, I had to pay an amount of R20387 to the City of Cape Town. This was paid over in December 2012 with a promise of getting a refund about 3 months after registration. Well, registration took place on the 31st ...
Thank you Milene Zietsman, you are truly an exemplary example of what customer service is all about. I appreciate your assistance AGAIN of this morning and appreciate the honest apology. I sincerely hope that the City of Cape town will take a page out of her book and share her attitude with the ...