I have been waiting for 3 days now for the City of CPT to fix my water meter. I wait 30 mins for someone to answer the phone. My call was close for no reason and when i asked for his name as a reference as to who i spoke to he didn't want to give it to me... ...
Early last year a prepaid electricity meter was half installed in my flat (just the base). This installation has exposed wires with 220 volts running through them (I had someone check). I have tried numerous times and numerous channels (phone calls, emails (last ref number 1005706658) to have ...
My electricity was cut due to non-payment - just took ownership of new property. Although the mistake is on my side I paid the amount but the frustration is that they cannot give me an estimated time within 24hours when it will be reconnected. This to me, is unacceptable - we pay a lot for rates ...
In July 2012 I moved into a flat. I contacted the electricity department in August to tell them I hadn't received any electricity bills and could I confirm account details. The gentleman I spoke to told me that the account was still in the previous owners name. I asked him if he'd update it, he ...
We reported an electricity shortage around 3pm on Wednesday the 8th January. They sent out a technician which then check for the fault and reported to us that it was the pole feeding the house that was faulty. After 3 calls made by my mom asking where the truck was i then made the 4th call. I was ...
No power as pre-paid electricity meter failed. Called 0860 103 089 at 16.45 and was answered within 10 seconds. Got reference number and Electrican arrived at 17.20 He changed PPM, very neat installation, reset balance and left at 18.25 A very pleasant and professional experience - well done! ...