24 May 2013: Problem with gear changes reported. Agreed to book into Woodmead when courtesy car available (since could take 2-3 weeks, if gearbox not computer). (5 months): Continual chasing for booking. Varied excuses about unavailability of courtesy cars. Promises to call never honoured. Messages ...
After buying a car from Citroen Hatfield, the car started giving me problems. At first they were very understanding and assisted, but the problems persisted. Because they thought they're more clever than their own customers. My problems were then escalated to the Head Office, whom at first were ...
My Citroen C4 VTS, was booked into Citroen Tygervalley on the 11 December 2013, for a timing belt replacement (120, 000Km). There was nothing else wrong with the car at this stage. I decided to use Citroen for this job so that I was guaranteed with the service Citroen so 'prides' themselves on. ...
A new car 26 months ago, and already 100000km so should have been for about 5 services (1 per 20000km), or maybe that odd other time. WRONG my DS3 THP Sport has been no less than 12 times, 1 every 65 days. Today the engine temp was too high and I have to pull off the road and turn the car off. ...
24-May-2013: Took car in re gearbox fault. They confirmed fault as reported. Told car must go to external gearbox place, for couple of weeks. Said they'd phone me to book car in with them when they next had courtesy car available. 30-Oct-2013: Car booked in for gearbox repair after FIVE MONTHS! ...
My car's mechanics went haywire, Citroen said the alternator had overcharged and blown the fusebox, (I have been told that an alternator can't overcharge but was ignored). In true Citroen style R13 000 later my car was ready. I asked Gary to double check that all was in order as my warranty expires ...