Our alarm battery no longer had power. We contacted Chubb to have a technician replace the dead battery. Very bad decision. Received the invoice today from our tenant with a new battery charge of R273.35 (incl Vat) - Security shops sell the same type battery for between R 131 to R 170 (incl Vat). ...
On the 15th March 2013 my house was broken into and the alarm went off, but the armed response was 30 mins late. To my shock they reported that everything was fine but in the morning when I woke up my lounge window was broken into and my curtain holders were taken as they were running because of ...
I live in a complex next to Chubb head offices in Hatfield, Pretoria and every morning I get woken up at 5am because of loud noise levels, shouting, hooting and general rowdy behavior that is unacceptable for employees that are supposed to act professionally. One security guard personal was playing ...
I used their services and due to the system that got broken on one of the regions and paid R300 to have it fixed, and was never fixed, i terminated their services. A few weeks before Easter weekend they called me requesting that I sign a debit order form to reinstate their services. I agreed on ...
In Jan 2013, I visited Chubb security to check if the system installed at my house is operational as I never get any calls from them even when the alarm goes off. I have reported this problem two years ago. They responded to the call out and claimed to have fixed the problem but that was the last I ...
I am appalled with the services I received from Chubb, Chubb has deducted money from my account without my approval. I have contact their accounts department and spoke to a lady by the name of Suzanne. She assured me that they would credit my account, after a month I had noticed that they have ...