I called Chubb last week to inform them my business has to close as I can no longer afford the rental. I was told to email Warren, which I did and received an automatic response. After two days I asked him to confirm that he would pick up the system by the end of the week to which Candice responded ...
I paid for repairs to be done to our alarm system on 17 July 2013 and sent a copy of the proof of payment and signed quote to the sales rep. They have still not contacted me to do the work. When I call the sales rep she cannot advise when it will be resolved. ...
Four months ago I emailed Chubb to have my banking details changed for my debit order. After being a loyal Chubb client for the past 09 years, I didn't think this would be a major issue. Low and behold... I am still not sure if my details have been changed and they have attempted to debit my old ...
It has been long now since I complained about a faulty security system and yet I still have a warrantee with Chubb. What's the use of having a security system that you pay for more than R300 and it is not working? Poor attention to existing clients, my home contents are not safe at all! ...
I have received a number of incorrect statements from Chubb over the past 8 months since we cancelled our service with them. So I went to the trouble of manually doing a full reconciliation from 2005 to prove to them that I don't owe them any money. I have sent them the reconciliation around 9 or ...
I contacted CHUBB on Tuesday the 20th of August, to make an appointment for someone to come out an replace a board/panel on my alarm system. Please note, that I am with a different response team, but the alarm system in my home was initially installed by CHUBB- just did not want to replace the ...