We moved over to Centracom in October 2013 with the promise that our telephone bills will be cut from R3000 to R2000 or even less. Although we seem to be saving on telephone calls we are paying MORE at the end of the day due to having to pay Telkom for the ADSL line Subscriptions and Centracom for ...
Our VOiP service has been taken over by Centracom in April of 2013. Since the take-over, I have been asking for official documentation confirming the contract with Centracom. I have had numerous billing errors, and telephone calls made by us charged for by TELKOM, which should not happen as we have ...
No matter how clear we explain to Centracom, no matter how slow you explain to them, they still dont understand! We had a trial period using their service, with an agreement that they deduct only a maximum R200.00 per month... however our first invoice received a bill of R13000.00!!! After ...
Thanks for your help on my behalf. Centracom send a technician to my place finding the equipment at fault and all indications are that they will replace the faulty parts. Regards MrHCSmit ...