I have been to on 4 occasions that my bundles would be connected almost a month later i am still waiting i was told they would call me yesterday, i was told last week thursday that my line would be connected by saterday i am still waiting. i asked the ceo or a regional manager or director or even ...
I have a Straightup 200 account, but do not use all the 200 sms's every month. Therefore after a few months (over 90 days) there is always a carry over, UP to a maximum of 200 sms's. There rest is forfeited. Why. These are paid for in the contract. Surely they can be converted into airtime? ...
I have put in a complaint on the 01-06-2013, that I was being billed for smart data (internet usage). nothing has been done to try and resolve the complaint. I left it for a while waiting to see what was going to happen, the first call I got from Cell C was when I never paid the account. 05-08-2013 ...
Before this I had had a lot of sub par service from Cell C. In fact with this issue alone: I spoke to 10 people about a problem I had because I was told I can't keep my number as I move from from CellC to a RBM starter pack I already bought. Literally more than a hour spent on the phone, most of it ...
I have upgraded my contract in April, I have told the upgrade agent Mebolekeng that I want to put a limit on my contract and asked her to put a R10 limit as she said its any amount I wish. All was done, 1st incident they failed to deliver the phone somanytimes, next incident they charged me twice ...
My discussion with Funiwe was that my contract with Cell C has been cancelled and that I should expect a refund for R409 deducted by Cell C from my account will be in my account in a week's time. It still not been paid into my account. I would appreciate it if she can confirm the exact date the ...