I had feedback from Nelly at Cell C on the weekend. She confirmed that neither my ID number nor my Cel number are on their records as being a customer of theirs. She said she wound forward my complaint to their legal dept. Today I receive a recorded message from 'Norman Bissit & ...
All we hear from Cell C every month is that they are upgrading around Johannesburg, but nothing improves. it just gets worse. Everyday calls are dropped or fail for lack of reception. Then very month there is no or little reception on my 3G modem. I work from home and for the past 5 days have ...
I recently relocated to Bromhof from Parkmore, I have no semblance, whatsoever of Network Reception when in the area, I have to drive up to Beyers Naude or switch to my vodacom sim card to make calls, I called the call centre and spoke to a lady named Olga who then transferred me to Nompumelelo ...
I reported a problem to Cell C and they have failed to assist me. they called once and could not find me due work commitments and they left a message that i must call back. i then phoned back and no one knew the person who left the message on my phone. ...
Firstly the first contract I applied for wasnt done correctly and was cancelled I sat waiting for Cell C to bring my phone with no communication, eventually I followed up only to be told it was cancelled, I got over that and opened a new contract which was approved and was told i was going to ...
I have lodged a complaint with ICASA (ref WCP1393/13) regarding a refund that just doesn't seem to happen. And this has been an unresolved issue for about three months. CellC promised the matter had been escalated (ref 3080503339) and I'd be contacted within 48 hours - this was five days ago. My ...