Dealing with CELL C - Customer Care o I contacted Cell C last week with regards to my Account as my free minutes were not allocated and wanted to query this o Spoke to the Call Centre and was put through to Nelson - who advised me that my free data was not loaded on my phone - ref # ...
I had a contract with cell c, which started in 02/2006 and end in 02/2008. I was not told that for a contract to be cancelled i need to write a letter. I was only informed about that in 07/2008 after someone tried to get any upgrade using me details. I then sent them a letter to cancel the ...
Since I've switched over to Cell C March 2013, I've struggled with bad reception. I went back to the store and filled in a form but nothing came from that. I've logged a call with Cell C on the 1st of July but STILL the problem has not been fixed!!! I've spoken to one of your technicians that I've ...
I've been trying to cancel me (Gert 0747358897) and my wife's (Johannie 0828467421) contracts for months now due to bad network coverage and bad service. CellC arrange collection for my (Gert) handset, witch is perfect. I'm battling to arrange collection for my wife's (Johannie) handset. All the ...
Well Cell C, you can kiss another loyal customer goodbye. First of all, without warning, I am unable to access my banking balances, e wallets, etc - without paying a fee for this. Often I would run out of airtime and could top up from my phone - which is now impossible because now suddenly you MUST ...
During the month of July I informed Cell C, through various means of communication, about very bad signal being received in the Voorbrug, Delft area. On 15 July 2013, I posted a complaint on Hellopeter about the very same issue. They responded that with: "We apologise for the poor network ...