My wife has for always being complaining that she can not use Facebook in the evenings when she is at home. In the beginning of this year every person in my household got a smartphone and now I have five people complaining. Throughout this year I have logged several problem tickets and all of them ...
I have been complaining from the 21st of July 2013 without success and my complaint list grows everyday! Bad service, call centre staff that has no idea what they are doing. No response to sort out my problem - changed my contract, recieved the new phone. Was not given any information that the BB ...
My intitial complaint below for 05/08/2013 has stil not been attended. i was told that they would get back to me but no one has bothered to follow up or call me back. here is the complaint again:- On 03/02/2011 @ 8:24 i made a call to cell C to inquire if my contact has indeed been cancelled. The ...
We have absolutely NO signal, my husband complained about this matter before and they said they would look into it. I cannot use my phone! I cannot send messages, cannot make or receive calls, cannot go on to Face Book, cannot use the internet and the list goes on. I live in Randburg and work in ...
On the 13th of August I phoned the Cell C call centre with the aim of moving my current expired contract with Vodacom to Cell c with the intention of porting my number, the lady advised me (email above) that I could have the Samsung Galaxy Mini S4 on a top up contract package for 24 months, where I ...
The trend now on hello peter is that the businesses do reply to hello peter saying the will call the upset customer but they dont... i have received no call from Cell c in a month of my third complaint regarding the same issue. they promissed me Extra DATA on my prepaid account 4 months ago and i ...